04/02/2019 4:00 PM MDT
The outage in RAWS observations should be resolved at this time. MesoWest received word that the outage was due to power and other related causes on an upstream system. All RAWS observations that were missing from March 30 to the present time should now be available.
04/01/2019 5:25 PM MDT
On March 30, an unexpected outage in the RAWS data transmission system upstream of MesoWest began. This outage continues to occur at this time. Our developers have alerted our RAWS data providers of this issue, but at this time we do not have an anticipated time of resolution. Our apologies for the inconvenience, and we will provide further updates as we receive them from the RAWS weather station data providers.
03/29/2019 9:45 AM MDT
We have received some inquiries from users regarding issues with logging back into their My MesoWest accounts. Our apologies for these issues. To resolve, we suggest navigating to our Password Reset page to request a temporary password using the email address your account is associated with. This should allow you to log back into your account using the temporary password. Once logged in, you can use the "Update Your Account" option at the top-right of your profile dashboard page to reassign a password of your choice.
If you are currently still logged into your account, and have not updated your password for an extended period of time, we suggest doing so by navigating to the "Update Your Account" link at the top-right of your profile dashboard page. Doing so should prevent any future issue with logging out and logging back into your account.